Winetalk

Building a website people love

MALAYSIA'S 1ST & ONLY WINE DELIVERY SERVICE WHERE YOU CAN BUY WINE & HAVE THEM
DELIVERED TO YOUR DOORSTEP.

The Problem

Wine Talk's website had a confusing and complicated user interface. This contributed to the difficulty in tracking user behaviour which led to unsatisfactory sales figures.

Unfriendly
web app experience

Unfriendly
check-out process

Limited optimization
possibilities in marketing

Our strategy and solution

FALCON Agency redesigned the entire user interface of the website, resulting in a hassle-free shopping experience.

  • Redesign of landing page, overview pages and product details pages.
  • Redesign and simplification of checkout process.
  • Ongoing search for new marketing channels. Daily evaluation of their performance.
  • Creation of daily dashboard covering all aspects of the Wine Talk marketing presence.
  • Set up of clear CRM structure: Activation - Reactivation.

Facebook
Advertising

Search Engine Marketing

Partnership

Search Engine Optimization

Newsletter

The Result

Client's feedback

FALCON AGENCY PLAYED A CRUCIAL ROLE IN BOTH OUR MARKETING AND SALES INITIATIVES AS WELL AS REVAMPING OUR PRODUCT. THE TEAM IS PROFESSIONAL AND ACCESSIBLE, YET PASSIONATE AND ALWAYS A PLEASURE TO WORK WITH.


DAVID STEPHAN, CEO WINETALK

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